Business IT Support & Managed Services

Focus on running your business while we handle your technology, from daily support to long-term IT management.

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How We Support Your Business Technology

We provide practical IT support to keep your business running smoothly. This includes help with infrastructure, devices, networks, and cloud systems.

From initial setup and system upgrades to ongoing support and troubleshooting, our goal is to reduce downtime, improve performance, and simplify your technology environment.

We offer both on-site support for Auckland businesses and remote assistance across New Zealand and internationally.

Our Commitment:

We focus on resolving issues properly, not just applying quick fixes.

If something isn’t working as expected, we continue supporting you until it’s running the way it should. We also provide clear guidance so you can make informed technology decisions as your business grows.

365wiz Business IT Services

Business IT Support You Can Rely On

Practical, responsive IT support designed to keep your business running smoothly.

Local & Remote Support Coverage

On-site support available across Auckland, with remote assistance for businesses throughout New Zealand and beyond.

Scalable Business Support

Support designed to grow with your business, from single-site operations to multi-device environments.

Responsive Service

Fast response times with same-day support available where scheduling allows, including evenings and weekends.

Transparent Pricing

Clear, upfront pricing with flexible hourly and prepaid support options.

Flexible Business IT Support Options

Choose the IT support option that best fits your business needs. We offer both one-off services and ongoing support packages.

Hourly IT Support Service

Ideal for businesses needing occasional IT assistance. Access remote or on-site support for troubleshooting, upgrades, and unexpected technical issues.

  • Available weekdays and weekends
  • Emergency support when required
  • If an issue can’t be resolved, we’ll explain the next steps before any additional cost.
  • Remote and on-site support available
  • Flexible scheduling options

Business IT Support

Comprehensive IT support to keep your business running smoothly. From troubleshooting to proactive monitoring, we make sure your technology supports your business goals.

Business IT Support Services

Our team provides IT support tailored to your business needs. Whether you need help desk support, system maintenance, or strategic IT planning, we’re here to help.

Help desk and remote IT support
Proactive system monitoring and maintenance
IT infrastructure management
Software installation and updates
Email and communication system support
Strategic IT planning and consulting
Speak With an IT Specialist
Complete Business IT Support Services

Network Setup & Management

Professional network design, installation, and ongoing management. We build secure, reliable networks that support your operations and grow with your business.

Network Solutions

From initial design to ongoing management and optimization, we ensure your business has secure and reliable connectivity.

Network design and planning
Wired and wireless network installation
Network security configuration
Network monitoring and maintenance
Network performance optimization
Network troubleshooting and support
Talk to a Network Specialist
Complete Network Solutions

Server Management

Server management focused on performance, security, and reliability. We help keep your critical systems running smoothly.

Server Management Services

We manage server setup, configuration, monitoring, and maintenance to keep your systems secure, optimized, and available when you need them.

Server setup and configuration
Ongoing server monitoring and maintenance
Security updates and patches
Server performance optimization
Backup and disaster recovery
Server migration and upgrades
Get Server Support
Server Management

Cloud Solutions That Scale With Your Business

Migrate to the cloud with secure and cost-efficient solutions. From Microsoft 365 and Google Workspace setup to hybrid cloud management, we help optimize your infrastructure for productivity and business continuity.

Cloud Migration & Management

We help businesses transition to the cloud and provide ongoing management to improve efficiency and reduce costs.

Microsoft 365 & Azure migration
Google Workspace setup
Cloud backup solutions
Hybrid cloud architecture
Cloud security configuration
Cost optimization strategies
Request Cloud Consultation

Complete Device Deployment for Your Workplace

Roll out new technology smoothly with our device deployment service. We handle everything from unboxing to configuration, making sure your new equipment works properly with your existing systems.

Device Setup & Installation

Purchased new equipment? We’ll set it up for you. From desktop computers and laptops to printers, Wi-Fi routers, and office devices, our technicians make sure everything is installed, configured, and ready to use.

Desktop computers and laptops
Printers and scanners
Wi-Fi routers and networking
Monitors and displays
Desk phones and business communication systems
Device configuration and integration
Request Setup Quote
Device Setup Service

Additional IT Services & Solutions

Beyond our core services, we provide a wide range of specialized IT solutions tailored to your business needs. From backup systems to communication solutions, we support a wide range of additional IT needs.

Extended IT Support Services

Our expertise extends across many IT domains. Here are some of the additional services we provide, this is just a sample, contact us to discuss your specific IT requirements.

Backup & disaster recovery solutions
VoIP & business phone system setup
Email migration and business communication setup
Remote access and VPN configuration
Software licensing and management
Custom IT solutions and consulting

Don't see what you need? We likely provide it! Contact us to discuss your specific IT requirements.

Book IT Consultation
Additional IT Services

Business Cybersecurity Audit

Protect your business with a thorough cybersecurity assessment.

Cybersecurity Assessment

Our comprehensive security audit identifies vulnerabilities in your IT infrastructure and provides practical recommendations to strengthen your security.

Network vulnerability scanning
Email security assessment
Password and access policy review
Firewall configuration audit
Backup and recovery verification
Employee security training
Book Security Assessment
Business Cybersecurity Assessment

IT Training & Performance Reporting

Improve staff productivity and reduce IT issues through practical training. Gain clear insights with reporting that helps improve your IT operations.

Training & Reporting Services

We offer comprehensive training programs covering AI tools, staff IT skills, and security awareness. Plus, professional reporting solutions to help you understand and optimize your business operations.

Microsoft 365, Teams, and AI tools training
Staff IT Training (computer skills, software applications)
Security Awareness Training (phishing, password security)
Cloud platform management training
Remote work best practices
Professional performance reporting
Request Staff Training

Business IT Relocation Services

Moving offices? We’ll ensure your IT systems are ready from day one. Our technicians handle cabling, device relocation, network setup, and data transfer, helping ensure a smooth transition with minimal disruption.

IT Relocation Service

Whether you're expanding to a new location or shifting offices, we'll manage your IT relocation from start to finish. Our technicians will transport, reinstall, and configure your systems for a smooth transition with minimal disruption to your business.

Network cabling and server setup
Desktop and laptop relocation
Printer and scanner setup
Wi-Fi network configuration
Data backup and transfer
Planned relocation to reduce business disruption
Plan Your IT Relocation

Business IT Support FAQs

Common questions about our on-site and remote IT solutions for businesses.

1.

How quickly can you respond to IT issues?

We prioritise urgent business outages and aim to provide same-day support whenever possible.
Support is available remotely across New Zealand and on-site throughout Auckland.

2.

Can you manage both Mac and Windows environments?

Yes. We support both Mac and Windows environments, including mixed device fleets and Microsoft 365 or Google Workspace platforms.

3.

Do you provide cybersecurity and data protection services?

Yes. Our services include endpoint protection, system patching, secure backups, multi-factor authentication (MFA), and cybersecurity audits.

4.

Do you offer ongoing managed IT services or just one-off support?

We provide both.
You can engage us for one-time fixes, project work, or ongoing managed IT services, depending on what suits your business best.

5.

Do I need to sign a long-term contract?

No, we offer flexible service options.
You can choose pay-as-you-go support or prepaid service packages without being locked into long-term contracts.

6.

How does pricing work for business IT support?

Pricing depends on the type of service, whether hourly support, project work, or managed service packages.
We provide clear quotes upfront with no hidden costs.

7.

Can you help with cloud migration and Microsoft 365 setup?

Yes. We assist with cloud migrations, Microsoft 365 and Google Workspace setup, email configuration, and secure data transfers.

"365wiz transformed our business IT infrastructure completely. Their managed services reduced our IT costs by 40% while improving productivity by 25%. Professional, reliable, and always available when we need them."

- Sarah Mitchell, Operations Manager

Ready to Get Started?

Contact us today for a free consultation and get the IT support you need.