Contact 365wiz

Fast, reliable help for home and business — remote or onsite.

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Book IT Support 0800 800 365 Request a Call back

Reliable IT Support, Without the Corporate Hassle

Experience the difference with New Zealand's most trusted IT support team

7 Days a Week Support

Real support, including weekends and after hours.

Always Available

Secure & Reliable

Enterprise-grade security measures to protect your data and systems

Enterprise Grade

Fast Response

Most urgent issues resolved within 2 hours.

Same Day Service

Expert Team

Certified professionals with 10+ years of experience in IT support

10+ Years Experience

Transparent Pricing

No hidden fees, clear upfront costs, and flexible payment options

No Hidden Fees

Local & Personal

Kiwi-owned business that understands local needs and provides personal service

Kiwi Owned

Book IT Support

Fill out the form below to schedule your IT support appointment. We'll contact you shortly based on your request urgency.

Selecting a date/time helps us plan. If you're flexible, tick 'Anytime works' and we'll propose the next available slot.

Tell Us About Your Needs

Thank You!

Your appointment request has been sent successfully to support@365wiz.co.nz.

We'll contact you shortly based on your request urgency. If you have any urgent questions, please call us at 0800 800 365.

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We couldn't send your message. Please try again or contact us directly.

Call us at 0800 800 365 or email support@365wiz.co.nz

Security & Privacy

  • Cloudflare Turnstile bot protection
  • Input validation & sanitization
  • Secure encrypted form submission

Your information is protected and will only be used to provide the requested service. We never share your data with third parties.

Get in Touch

We're here to help with all your technology needs. Reach out through any of these channels.

Phone

0800 800 365

Available 7 days a week

Email

support@365wiz.co.nz

Office Location

Auckland, New Zealand

Support Hours

Remote

Mon-Fri: 7 AM - 8 PM
Weekends: 7 AM - 5 PM

On-site

Mon-Fri: 8 AM - 5 PM
Weekends: 10 AM - 5 PM

Our Service Coverage

Choose the support option that fits your location and needs

On-Site Support

In-person service

Auckland Only
Auckland
Surrounding Regions

6 Auckland Metro Areas

Central
North Shore
East
South
West
Waitakere
Hardware Support Physical repairs, installations, network setup
Smart Home Setup On-site installation and configuration

Online Support

Remote assistance

All New Zealand
North Island
South Island
Everywhere

Instant IT support from anywhere in New Zealand. Connect securely and get help without leaving your location.

Software Issues Virus removal, updates, installation
Troubleshooting Diagnostics, optimization, error fixing
Configuration Email, network, cloud setup
100% Secure Encrypted connections • Full control

Coverage at a Glance

On-Site Support Auckland
Auckland
Online Support 100% Coverage
All New Zealand

Need help choosing the right support option? We're here to assist!

Book Online Call Now

Contact & Booking FAQs

Answers to the most common questions before you reach out or book online.

1

How quickly will someone respond to my message?

Within 2 hours during business hours, 7 days a week. We prioritize urgent requests and always aim to get back to you as quickly as possible.

2

Can I book online instead of calling?

Yes! Use our convenient online booking form above. Simply fill in your details, describe the issue, and We'll contact you shortly based on your request urgency.

3

Do I need to pay upfront to book a technician?

No payment required upfront. We'll provide a quote after assessing your issue, and payment is only due after the service is completed to your satisfaction.

4

Can I reschedule a confirmed appointment?

Absolutely! Please give us at least 2 hours' notice so we can offer your slot to another customer. Rescheduling is free and easy via phone or email.

5

Do you serve areas outside Auckland?

We provide remote support nationwide for software issues, but on-site visits are limited to Auckland and surrounding areas. Contact us to discuss your location.

6

Can I get help immediately for urgent issues?

Yes! We offer same-day emergency support where possible, including weekends. Call us directly for urgent IT issues that can't wait.

"Called them for an urgent computer issue and they responded within 30 minutes! The technician was professional, fixed everything quickly, and explained what went wrong. Excellent service!"

- Rachel M., Central Auckland

Ready to Get Started?

Contact us today for a free consultation and get the IT support you need.

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